Chrome Coupon Printing Issues: RESOLVED!

Empowering you to take back control of your savings!

User Frustrated with Coupon Printing

Image by Stuart Miles at FreeDigitalPhotos.net

There has been a lot buzz going around lately about problems and frustrations while trying to print coupons using Chrome. My hope with today’s post is to identify the main problem and provide you with some solutions for it, so you can get back to easily printing your coupons using Chrome.

TLDR Solution: Download the latest coupon printer: Windows | Macintosh

The Details

We started to see a large spike in the number of printing problem support requests we were receiving back in mid-April of this year when Google updated its Chrome browser to version 42. It was determined that the primary cause of the problems was due to Google’s decision to disable the NPAPI by default – a cross-platform plugin architecture that is used by many browsers and plugins.

The good news is that there is a simple fix that will resolve the printing problem for roughly 90% of users: Download the most recent version of the Coupon Printer which will remove any older versions from your computer at the same time.

The reason why this fix works is because the latest version of the Coupon Printer does not use NPAPI and is thusly supported by the most recent version of Chrome!

The Solution

Start by downloading the most recent version of the Coupon Printer by clicking on your operating system below:

Windows Users:

  • Click the downloaded file (CouponPrinterCPS.exe) to start the install process.
    • This can be done by either clicking on the file that will appear in the lower left corner of your screen or by locating the file in your computers “Downloads” Folder.  
  • If a User Account Control window pops-up, click Yes to continue the install process.
  • Click Next > on the installation screen.
  • If you agree to the Software License Agreement, select I have read and agree to the terms of this license agreement, then click Next.
  • Click Finish to complete the installation.
  • Try printing this test coupon.

Macintosh Users:

  • Click the downloaded file (MacCouponPrinterWS.dmg) to start the install process.
    • This can be done by either clicking on the file that will appear in one of the corners of your browser window or by locating the file in your computers “Downloads” folder.
  • Double click the Coupon Printing Installer icon to begin the installation & then click Open.
  • The install introduction will be the first page you see, click Continue.
  • If you agree to the Software License Agreement, click Continue, then Agree and finally select the Install button.
  • Enter your system username and password, then select Install Software.
  • Click Close once you see, “The installation was successful”
  • Try printing this test coupon.

For specific download instructions using an alternate browser – Mozilla Firefox, Internet Explorer or Safari – click here.

The Backup Plan

If you are still unable to print the test coupon using your Chrome browser after you install the latest version of the Coupon Printer, I encourage you to check out our Coupon Printing Knowledge Base on our main site or you can use this form to send me an email and I will help to troubleshoot your problem 1:1.

So that’s that! Let me know how you make out by leaving me a reply in the comment section below.

Happy Couponing!

SurferMeagan

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